10 / Questions
Common ones.
01
What does Fractional CMO cost?
Three tiers, all 90-day blocks.
| Tier |
What it is |
Price/mo |
| CMO Engaged |
We direct; your team implements most of it |
$3,500 |
| CMO Embedded |
Balanced implementation split — the most common case |
$7,000 |
| CMO Anchor |
We own most of the install end-to-end |
$10,500 |
Blocks are billed 50% at block start and 50% at day 45.
Every tier covers all five pillars from Day 1. What varies between tiers is implementation split — Engaged means your team co-implements significantly with us; Embedded — the most common case — is the balanced split between the two; Anchor means we own most of the install while your team absorbs at a sustainable pace. We name the right tier at the OS Diagnostic recap, not over a discovery call.
02
Why 90-day blocks instead of month-to-month?
Because real install work doesn't fit a monthly cycle. A 90-day block is long enough to install meaningful pillar work, run a full cadence on it, and read the results — and short enough that every renewal is a clean off-ramp. Each block gives us a working quarter to plan, install, and measure against the same shared scorecard. Month-to-month encourages activity reporting; quarters force us to be accountable to what you take home.
03
What happens at the end of a 90-day block?
Four options at every renewal: continue at the same tier, change tier (up or down), step to Sustain, or end the engagement cleanly. We walk into the renewal conversation with the scorecard, the install progress, and an honest read on what the next 90 days should look like. The 90-day rhythm exists so this conversation happens four times a year, not once.
04
Can I skip the OS Diagnostic?
No — not for CMO and not for Reset. Every ongoing engagement is grounded in it. The OS Diagnostic is what lets us name the right tier, calibrate the per-pillar emphasis, and write a prescription you can verify before you commit to a block. A discovery call decides whether we should propose the OS Diagnostic. We still don't sell the ongoing engagement off a call — the tier comes from the scored diagnosis, not a pitch. (Sub-$2M firms can also start directly with Coaching, which is a different relationship.)
05
When does Sustain start?
Sustain is the firm's election at the end of the first 90-day CMO block, not an automatic step-down and not something we push. Some firms continue at the same CMO tier; some step up or down a tier; some step to Sustain; some end. Sustain becomes the right call when the install work is mature, the firm's team is running the weekly cadence themselves, and what's left is strategy oversight and scorecard recalibration.
06
What's included in Sustain at $1,500/mo?
Twice-monthly 60-minute strategic syncs (scorecard review plus horizon scan), a quarterly 90-day-priorities reset, and fair-use async access for the questions that come up between syncs. We run the strategic oversight and the scorecard recalibration. Your team runs the weekly marketing cadence — they've been doing it for the last block, and at this point they're better at it than we'd be remote-controlling them.
07
Can I jump back to CMO from Sustain?
Yes — at any 90-day renewal. Sustain isn't a one-way door. New launch, partner change, market shift, intake breakdown — anything that surfaces the need for higher-intensity oversight, and we move you back to CMO Engaged, Embedded, or Anchor at the next block. The scorecard and the install history come with you. We're picking up where we left off, not starting over.
08
If I stop working with you, does the system keep running?
Yes. Stop working with us and the system keeps running. Keep working with us and the system keeps getting sharper as the tools evolve. That's the honest framing. Ownership is absolute — you can fire us at any 90-day renewal and the cadence, the scorecard, the intake organization, and the pillar workflows all stay installed. What you'd miss is ongoing refinement: as AI tooling, ad platforms, intake channels, and the law-firm buyer landscape shift, the firms staying on with us get those shifts absorbed into the system. The firms who leave have a system that runs as installed.
09
Can you guarantee a specific revenue increase?
No. Honest answer is that we don't control revenue — your team, the courts, the economy, and your market all sit between us and your P&L. What we are accountable to is a controllable proxy on a shared scorecard: speed-to-lead, intake conversion, cost per signed case, follow-up cadence completion, review velocity. We measure what you take home as the direction we're driving — the dollar number on your distribution check is downstream of those controllable inputs. Anyone guaranteeing a specific revenue increase is either pricing the guarantee into their fee or about to disappoint you. What we do instead is put a consequence behind our own scorecard: the engagement letter names one primary metric up front, and from the second block on, if we miss it while your firm met its own commitments, we credit 20% of your next block — once per engagement, in writing. Plus quarterly exit rights, and you keep everything we build either way.
Full FAQ